EDV-Polzer offers country-wide shipping (in Austria) to give you convenient access to our services.
From computer repair to digitizing Super 8 films, just send us your device or media by mail or parcel service.
You will receive:
- A free estimate (for repairs or upgrades)
- Free return shipping
- 6 months performance warranty*
Procedure:Auftragsformular / Order form
Currently, the order form is available in german only.
Many fields should be easily understandable, below is a guide to the more difficult fields.
In order to enable the identification of the shipment, please specify the serial number, model or at least the name of the device in the form and in the parcel as well
You must also list any accompanying accessories and components such as cables, bags, mouse, keyboard etc, that you wish to include in the shipment. Keep in mind that many devices can not be operated without device-specific power cord or special accessories.
Please pack well!
You will first receive an order confirmation (via e-mail or telephone) and a notice of receipt once we receive your device or media. We will then do a complete check, create a cost estimate and discuss the results with you. After having completed the services you agree to, we will send back your device or media in the same way that it came to us.
Our TIP:remote help
- Bei EDV-Polzer GmbH abgegeben : Delivered to EDV-Polzer
Bitte möglichst... : Please specify the serial number, model or at least the name of the device. You must also list any accompanying accessories and components such as cables, bags, mouse, keyboard etc, that you wish to include in the shipment.
- Problembeschreibung : problem description
Bitte führen Sie... : Please specify in detail when and how the problem started. Describe the problem to the best of your ability.
- Zu erledigen : To do list
- Datensicherung : Data backup
- Datenrückspielung : Data restoring from backup
- Betriebssystem reparieren... : Operating system repair (from original or Recovery DVD)
- Betriebssystem neu aufsetzen : Replace operating system
- (Vorhandene Partitionen...) : (Remove existing partitions, install operating system and accompanying updates including missing drivers)
- Anti-Virus-Software installieren : Install anti-virus software
- von EDV-Polzer (Kaspersky Internet Security) : - From EDV-Polzer (Kaspersky Internet Security)
- des Kunden : - From the customer
- 30-Tage-Testversion : - 30-day trial
* Warranty applies to replaced or repaired hardware parts only.
Software is excluded from the warranty due to the difficulty to ascertain reasons for or time at wich a further failure appeared.